Support

Find answers to common questions or get in touch with our team.

Need help?

Reach out to us at support@peakhourapp.com and we'll get back to you as soon as possible.

Frequently Asked Questions

What macOS versions does PeakHour 6 support?

PeakHour 6 requires macOS 14 Sonoma or later. It runs natively on both Apple Silicon and Intel Macs as a Universal Binary.

How do I set up bandwidth monitoring?

PeakHour can monitor bandwidth via SNMP (most routers), UPnP (compatible routers), or by reading your Mac's network interface directly. The setup wizard will guide you through the best option for your setup.

Does PeakHour affect my network performance?

No. PeakHour uses extremely lightweight ICMP pings and periodic SNMP/UPnP queries that consume negligible bandwidth — typically less than 1 KB/s.

Can I monitor multiple connections?

Yes. PeakHour supports monitoring multiple targets simultaneously — your router, a remote server, and even multiple ISP gateways.

How do I contact support?

Email us at support@peakhourapp.com or use the built-in feedback form in PeakHour's Help menu. We typically respond within 24 hours.